Last updated October 04, 2024
At Furrbites, we’re committed to ensuring that your order reaches you swiftly and securely. Below is our detailed shipping policy:
1. Shipping Locations: We proudly offer worldwide shipping. If your location isn’t available at checkout, please reach out to us at cs@furrbite.com or call / WhatsApp +91 829 107 9355.
2. Processing Time: All orders are processed within 1-2 business days (excluding weekends and public holidays). You will receive an email / SMS notification once your order has been dispatched.
3. Shipping Rates & Delivery Times:
- Domestic Shipping (within India):
Free shipping on orders above Rs. 499.
For orders below Rs. 499, a standard shipping fee of Rs. 100 will apply.
Estimated Delivery Time: 5-7 business days. - International Shipping:
Free Shipping is not applicable on international orders. A flat rate of INR 350 applies to all international orders.
Estimated Delivery Time: 7-14 business days (depending on location).
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
4. Tracking Your Order: Once your order has shipped, we’ll provide a tracking number via email / SMS for real-time tracking of your shipment.
5. Shipping Delays: Unforeseen delays due to customs, weather conditions, or other factors may occur. If your order is delayed beyond the estimated delivery time, please contact us at cs@furrbite.com or +91 829 107 9355, and we will assist you.
6. Shipping Restrictions: Certain items may have restrictions based on your location’s import regulations. If this affects your order, we will notify you immediately.
7. Lost or Damaged Packages: If your package is lost or damaged during transit, please get in touch with us immediately at cs@furrbite.com. We will work with the carrier to resolve the issue promptly.
8. Questions or Concerns? For any inquiries, feel free to contact our customer service team at cs@furrbite.com or call / WhatsApp us at +91 829 107 9355.